What is "mindset" anyway?

June 15, 2022
"X is a mindset." So what?

“X is a mindset.”

Agile. DevOps. Quality. Customer Service. Whatever.

I hate this phrase.

Not because it’s false. But becuase it’s effectively meaningless.

If you and I are discussing something (X), and I end up saying “X is a mindset”, it usually means one of two things:

  1. I’m having difficulty getting you to see things my way, and framing it as a “mindset” lets me off the hook for you “not getting it.”
  2. We both already agree about the thing, and we’re just basking platitudes.

Neither case is very productive.

Related Content

Scrum is great in theory, but "it will never work in the real world"

I think there are two "real worlds", and they often clash. One where Agile, Scrum, XP, and DevOps make perfect sense. Another where they don't.

Pick a methodology: Scrum, Kanban, XP, Lean or DevOps?

None of these items directly replaces or conflicts with any of the others. In fact, you can use them all simultaneously.

A DevOps simulation with toothpicks

This 15-minute exercise demonstrates the silos problem DevOps aims to solve, and serves as a great conversation starter.