Continuous Improvement —6 min read
A Look at Atlassian's April 2022 Jira Outage

What lessons can you take from this incident for your own organization?

Continuous Improvement —7 min read
The Zero-prep Postmortem: How to run your first incident postmortem with no preparation

Something has gone terribly wrong. You and all the king’s men have risen to the occasion, and put Humpty Dumpty together again. What next? You’ve heard of postmortems, and you think doing one could help you, but where to begin? This guide is for you! With literally no preparation, you should be able to run a successful postmortem. Even if you found this via google after assembling in the conference room!