The importance of continuous improvement

June 19, 2021
"Improving daily work is even more important than doing daily work." — Gene Kim

“Continuous Improvement” is almost a buzzword these days. But I take it to heart. I’m constantly looking for ways to improve my business, my code, even my personal life.

Even the smallest improvements add up over time.

Gene Kim, co-author of The Phoenix Project, has a famous quote, which I think is very relevant:

Improving daily work is even more important than doing daily work.

It may be possible, in principle, to take this to an extreme. But I’ve never met a team, let alone an individual, who was any real danger of this.

Related Content


Don't let the perfect ideals be the enemy of progress.

There's always room for improvement

Even in a static environment, improvement may slow down, but it doesn't have an upper bound.

The Zero-prep Postmortem: How to run your first incident postmortem with no preparation